The Agent Benchmark

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Top AI agents for customer support and front desk

77 ranked · 2 markets

The top AI agents for customer support and front desk on The Agent Benchmark are Sierra (9.7 of 10), Decagon (9.2) and PolyAI (8.6), of 77 ranked. Data as of 3 Oct 2026.

The category covers helping a company's customers by chat, email, or phone, and answering calls or booking appointments for a business.

Ranked agents
77
in 2 markets; 1 more not ranked
Median score
2.8
of 10
From YC
72
5 from outside YC

Ranked agents

All 77, best score first. The score adds public proof, scale, momentum and autonomy; it is not a hands-on test. How scoring works

  1. 1SierraCustomer support agentSierra helps businesses build better, more human customer experiences with AI.Proof10Scale10Momentum10Autonomy8Score9.7
  2. 2DecagonCustomer support agentThe AI concierge for every customerProof10Scale10Momentum8Autonomy8Score9.2
  3. 3PolyAICustomer support agentEnterprise voice AI that finishes what your customers start.Proof9Scale10Momentum7Autonomy8Score8.6
  4. 4Fin AI AgentCustomer support agentby FinPerfect customer experiences made possible with Fin.Proof10Scale7Momentum8Autonomy8Score8.3
  5. 5Agentforce Service AgentCustomer support agentby SalesforceAgentforce is the AI agent platform that delivers 24/7 autonomous support at enterprise scale.Proof5Scale7Momentum5Autonomy8Score6.1
  6. 6Yuma AICustomer support agentW23The AI Support Agent for EcommerceProof4Scale7Momentum5Autonomy8Score5.8
  7. 7Bland AICustomer support agentS23The enterprise platform for AI phone callsProof3Scale9Momentum4Autonomy6Score5.5
  8. 8TypewiseCustomer support agentS22Customer service AI that resolves requests end-to-end.Proof5Scale4Momentum5Autonomy8Score5.2
  9. 9Decoda HealthReceptionistS23The all-in-one EMR built for med spas and elective careProof8Scale4Momentum2Autonomy6Score5.0
  10. 10PylonCustomer support agentW23The Agentic Support Platform purpose-built for B2B.Proof0Scale10Momentum3Autonomy6Score4.7
  11. 11OpenCustomer support agentW24Enterprise AI customer supportProof5Scale6Momentum2Autonomy6Score4.7
  12. 12Eloquent AICustomer support agentSp25The AI Operator for Financial ServicesProof4Scale5Momentum3Autonomy8Score4.7
  13. 13GigaCustomer support agentS23AI Support Agent for Enterprises.Proof0Scale8Momentum5Autonomy6Score4.6
  14. 14ProsperReceptionistS23AI Phone Agents for Healthcare OperationsProof0Scale9Momentum4Autonomy6Score4.6
  15. 15Avoca SystemsReceptionistS26The AI operating system for radiology networksProof4Scale3Momentum6Autonomy6Score4.5
  16. 16Patientdesk.aiReceptionistW26AI front & back office agent for dental practicesProof8Scale3Momentum1Autonomy6Score4.4
  17. 17ClearlineReceptionistS22AI for modern automotive dealershipsProof2Scale4Momentum5Autonomy8Score4.3
  18. 18Callab AICustomer support agentSp26AI voice agents for on-prem telephony stack.Proof3Scale3Momentum6Autonomy6Score4.2
  19. 19CignaraCustomer support agentSp26AI Customer Support for Fortune 500-scale enterprisesProof3Scale2Momentum6Autonomy8Score4.2
  20. 20LetterbookCustomer support agentS23AI-native customer support platformProof4Scale2Momentum5Autonomy6Score4.0
  21. 21ParahelpCustomer support agentS24Build an AI support agent that securely uses all your toolsProof5Scale4Momentum0Autonomy8Score3.9
  22. 22DialogusCustomer support agentS26The AI-native contact centerProof2Scale2Momentum6Autonomy8Score3.9
  23. 23Leaping AIReceptionistW25AI voice and texting agentsProof2Scale5Momentum2Autonomy8Score3.8
  24. 24ClarionReceptionistW24The AI communication layer for healthcareProof2Scale4Momentum3Autonomy8Score3.8
  25. 25Serve AIReceptionistS24AI for Field Service EnterprisesProof4Scale3Momentum2Autonomy8Score3.8
  26. 26InkeepCustomer support agentW23Build AI Agent teammates and automations in code or no-codeProof3Scale6Momentum0Autonomy6Score3.6
  27. 27FiniCustomer support agentS22Fini | Automate 80% of enterprise support with AI agentsProof4Scale4Momentum0Autonomy8Score3.6
  28. 28ElyraReceptionistSp26AI Reservation System for RestaurantsProof0Scale3Momentum6Autonomy8Score3.6
  29. 29CodycoReceptionistF25The AI Reservation Team for Hotel GroupsProof6Scale2Momentum0Autonomy8Score3.6
  30. 30ConduitCustomer support agentW24AI Agents for HospitalityProof2Scale4Momentum3Autonomy6Score3.5
  31. 31NewtonReceptionistW24AI-powered phone platform for dentistsProof2Scale3Momentum4Autonomy6Score3.4
  32. 32LanceReceptionistW26AI Agents That Run Hotel Operations.Proof0Scale4Momentum4Autonomy8Score3.4
  33. 33NovoflowReceptionistSp25Computer-using agents for healthcare operationsProof0Scale4Momentum4Autonomy8Score3.4
  34. 34AvocaReceptionistW23AI-powered Sales Agent for Service-Based IndustriesProof0Scale6Momentum2Autonomy6Score3.2
  35. 35Elyos AIReceptionistS23AI Customer Service Agents for trades and field servicesProof0Scale5Momentum2Autonomy8Score3.2
  36. 36DodoReceptionistS24AI agents that handle communications for clinicsProof2Scale3Momentum2Autonomy8Score3.2
  37. 37FlaiReceptionistS25We Bring Customers to Your DealershipProof0Scale5Momentum2Autonomy6Score2.9
  38. 38KastleCustomer support agentS24AI employee for consumer lendingProof0Scale4Momentum3Autonomy6Score2.8
  39. 39PhonelyCustomer support agentS24AI call centersProof0Scale4Momentum3Autonomy6Score2.8
  40. 40BernardReceptionistS26AI employees that run home appliance repair companiesProof0Scale3Momentum4Autonomy6Score2.8
  41. 41ZOKOCustomer support agentW21Better Business on WhatsAppProof2Scale4Momentum0Autonomy6Score2.7
  42. 42Samora AICustomer support agentW26Multilingual voice agents that outperform humansProof2Scale3Momentum1Autonomy6Score2.7
  43. 43AriniReceptionistW24The single platform to run all healthcare operationsProof0Scale4Momentum2Autonomy6Score2.6
  44. 44CalltreeCustomer support agentW25Enterprise-grade AI support reps for call centersProof0Scale4Momentum2Autonomy6Score2.6
  45. 45DrillbitReceptionistS24Automating Office Work for Residential Contractors.Proof0Scale4Momentum2Autonomy6Score2.6
  46. 46FrigadeCustomer support agentW23AI-powered product assistance for modern software teamsProof0Scale3Momentum3Autonomy6Score2.6
  47. 47SamedayReceptionistW23The leading AI workforce for the trades.Proof0Scale3Momentum3Autonomy6Score2.6
  48. 48CentralComsReceptionistSp26AI agent platform for home services companies.Proof0Scale1Momentum4Autonomy8Score2.5
  49. 49EliteReceptionistS26Healthcare AIProof0Scale1Momentum4Autonomy8Score2.5
  50. 50SpadeWorksReceptionistW22AI agents that turn every call into revenue for trade businessesProof0Scale4Momentum0Autonomy8Score2.4
  51. 51AcrelyCustomer support agentS25Enterprise Voice AgentsProof2Scale3Momentum0Autonomy6Score2.4
  52. 52OpencallReceptionistW24Practice admin run by AIProof0Scale3Momentum2Autonomy6Score2.3
  53. 53ShortLoopReceptionistW23Phone AI that Captures Every Dealership Revenue OpportunityProof0Scale3Momentum2Autonomy6Score2.3
  54. 54FlowtelReceptionistW25The AI Voice agents for hotelsProof0Scale3Momentum2Autonomy6Score2.3
  55. 55Shasta HealthReceptionistS23The last healthcare admin hireProof0Scale3Momentum2Autonomy6Score2.3
  56. 56AtlasCustomer support agentW22Modern customer support platform replacement for Intercom and ZendeskProof0Scale4Momentum0Autonomy6Score2.1
  57. 57Certus AIReceptionistS25Replacing the restaurant phone line with Voice AIProof0Scale3Momentum0Autonomy8Score2.1
  58. 58SignalsCustomer support agentW26iMessage revenue channel for DTC brands that brings customers backProof2Scale1Momentum1Autonomy6Score2.1
  59. 59RulebaseCustomer support agentF24AI customer operations for regulated industries.Proof0Scale2Momentum2Autonomy6Score2.0
  60. 60DuckieCustomer support agentW24Build AI Support Agents in MinutesProof0Scale2Momentum2Autonomy6Score2.0
  61. 61zudo.workCustomer support agentW23AI Workers for WarrantyProof0Scale2Momentum2Autonomy6Score2.0
  62. 62TwineReceptionistS23ai revenue engine for service businessesProof0Scale3Momentum0Autonomy6Score1.8
  63. 63VoxOps AIReceptionistW24Voice AI for AutomotiveProof0Scale3Momentum0Autonomy6Score1.8
  64. 64CactusReceptionistSp25All-In-One AI Growth Partner. Built for Trades.Proof2Scale1Momentum0Autonomy6Score1.8
  65. 65QuivrCustomer support agentW24AI-powered auto-resolutions and reply suggestions for customer…Proof0Scale3Momentum0Autonomy6Score1.8
  66. 66Minimal AICustomer support agentS25AI Agents for E-commerce Customer SupportProof0Scale2Momentum0Autonomy8Score1.8
  67. 67Sandra AIReceptionistF24Building AI employees for car dealersProof0Scale2Momentum0Autonomy8Score1.8
  68. 68TrapezeReceptionistSp25AI-native ZocdocProof2Scale1Momentum0Autonomy6Score1.8
  69. 69Hey TeloReceptionistW25Voice AI for Home ServicesProof0Scale1Momentum2Autonomy6Score1.7
  70. 70Sage CareReceptionistS24Automating home care agency operations with AIProof0Scale2Momentum0Autonomy6Score1.5
  71. 71Clad LabsCustomer support agentF25AI support done rightProof0Scale1Momentum0Autonomy8Score1.5
  72. 72RivieraReceptionistW25AI Employees for HotelsProof0Scale1Momentum0Autonomy8Score1.5
  73. 73TepaliReceptionistW26AI EMR for medspas & wellness clinicsProof0Scale1Momentum1Autonomy6Score1.5
  74. 74OpenIntakeReceptionistW25The AI Front Door For Law FirmsProof0Scale1Momentum0Autonomy6Score1.2
  75. 75Paratus HealthReceptionistW25healthcare AIProof0Scale1Momentum0Autonomy6Score1.2
  76. 76PenciledReceptionistW24AI front office assistant for physical therapyProof0Scale1Momentum0Autonomy6Score1.2
  77. 77ScritchReceptionistW24AI operating system for veterinary careProof0Scale0Momentum0Autonomy6Score0.9

Markets in Customer support and front desk

Each market is one job. Its page ranks the agents that do it.

Data as of 3 Oct 2026. The score uses public evidence only. Read the methodology · Missing an agent? Submit it

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