Bland AI

The enterprise platform for AI phone calls

5.5Score#51 of 999 agents#7 of 35 in Customer support agent

Why it ranks #51

Bland AI, an AI customer support agent from YC S23, ranks #51 of 999 AI agents and #7 of 35 in Customer support agent, with a score of 5.5 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 3 × 30% 0.9
Scale 9 × 30% 2.7
Momentum 4 × 25% 1.0
Autonomy 6 × 15% 0.9
= 5.5

Proof
Do customers use it? 30% of the score
3
Claims named customers.
- +3
  Named customers
  “We’re trusted by Sears, Better.com, and backed by investors like Scale Partners and Jeff Lawson to change the way enterprises interact with their customers forever.”
  Launch YC post · 28 Aug 2024
Not found: revenue or growth (+4), a customer result (+2), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
9
65 people, raised $50M.
- +6
  65 people on its YC page50 to 99 people
- +3
  Raised $50MExclusive: Voice AI startup Bland raises $50 million after being rejected by 180 investors | FortuneSource · 16 Jun 2026
Momentum
Is it shipping and growing now? 25% of the score
4
Shows hiring and funding news.
- +2
  Hiring: 3 open rolesSupport Engineer, AI / ML Engineer, Full Stack EngineerYC page
- +2
  Funding news in the last yearExclusive: Voice AI startup Bland raises $50 million after being rejected by 180 investors | FortuneSource · 16 Jun 2026
Not found: launch YC post in the last 6 months (+3), new traction claim in the last 6 months (+2), a batch in the last year (it is YC Summer 2023) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
6
Supervised agent: takes actions in other systems; a person approves key steps.
- +6
  Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 89% likely
- Finishes whole tasks: 42% likely
- Calls itself an agent: 89% likely
Level 2: Takes actions in other systems; a person approves key steps.