Duckie

Build AI Support Agents in Minutes

2.0Score#693 of 999 agents#31 of 35 in Customer support agent

Why it ranks #693

Duckie, an AI customer support agent from YC W24, ranks #693 of 999 AI agents and #31 of 35 in Customer support agent, with a score of 2.0 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 0 × 30% 0.0
Scale 2 × 30% 0.6
Momentum 2 × 25% 0.5
Autonomy 6 × 15% 0.9
= 2.0

Proof
Do customers use it? 30% of the score
0
No public claims of customers or revenue yet.
Not found: revenue or growth (+4), named customers (+3), a customer result (+2), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
2
4 people.
- +2
  4 people on its YC page3 or 4 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
2
Shows hiring.
- +2
  Hiring: 2 open rolesFounding Business Development Representative, AI Agent EngineerYC page
Not found: launch YC post in the last 6 months (+3), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Winter 2024) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
6
Supervised agent: takes actions in other systems; a person approves key steps.
- +6
  Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 68% likely
- Finishes whole tasks: 48% likely
- Calls itself an agent: 96% likely
Level 2: Takes actions in other systems; a person approves key steps.

About Duckie

Duckie lets customer support teams build their own AI agents in minutes!

With Duckie, support teams can translate their tasks and processes into predictable and reliable AI workflows that saves them time and money. Folks use Duckie to handle a wide range of use cases, from answers customers technical questions to processing refunds, and everything in between.