Rulebase

AI customer operations for regulated industries.

2.0Score#688 of 999 agents#30 of 35 in Customer support agent

Why it ranks #688

Rulebase, an AI customer support agent from YC F24, ranks #688 of 999 AI agents and #30 of 35 in Customer support agent, with a score of 2.0 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 0 × 30% 0.0
Scale 2 × 30% 0.6
Momentum 2 × 25% 0.5
Autonomy 6 × 15% 0.9
= 2.0

Proof
Do customers use it? 30% of the score
0
No public claims of customers or revenue yet.
Not found: revenue or growth (+4), named customers (+3), a customer result (+2), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
2
4 people.
- +2
  4 people on its YC page3 or 4 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
2
Shows hiring.
- +2
  Hiring: 2 open rolesMember of Technical Staff, Founding GTM LeadYC page
Not found: launch YC post in the last 6 months (+3), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Fall 2024) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
6
Supervised agent: takes actions in other systems; a person approves key steps.
- +6
  Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 91% likely
- Finishes whole tasks: 44% likely
- Calls itself an agent: 93% likely
Level 2: Takes actions in other systems; a person approves key steps.

About Rulebase

We run customer operations for regulated industries with AI. Our QA layer reviews every interaction, human and AI, cutting manual QA by 99%. On top of it sit specialist agents for onboarding, remediation, reactivation, and retention that own accounts from approved to transacting, chasing customers over WhatsApp, email, and SMS