‹ Customer support agent agents
Conduit
AI Agents for Hospitality
Why it ranks #235
Conduit, an AI customer support agent from YC W24, ranks #235 of 999 AI agents and #20 of 35 in Customer support agent, with a score of 3.5 of 10. Data as of .
The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·
- Proof 2 × 30% 0.6
- Scale 4 × 30% 1.2
- Momentum 3 × 25% 0.8
- Autonomy 6 × 15% 0.9
- = 3.5
- 2
Proof
Do customers use it? 30% of the score
Claims a customer count.
- +2
Not found: revenue or growth (+4), named customers (+3), a customer result (+2), work done at scale (+2)
- 4
Scale
Is there a real company behind it? 30% of the score
15 people.
- +415 people on its YC page10 to 19 people
Not found: funding round in its news (+3)
- +4
- 3
Momentum
Is it shipping and growing now? 25% of the score
Shows hiring.
- +3
Not found: launch YC post in the last 6 months (+3), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Winter 2024) (+1)
- 6
Autonomy
How much of the job does it do on its own? 15% of the score
Supervised agent: takes actions in other systems; a person approves key steps.
- +6Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 85% likely
- Finishes whole tasks: 46% likely
- Calls itself an agent: 98% likely
Level 2: Takes actions in other systems; a person approves key steps.
- +6
About Conduit
Conduit is the leading AI agent platform for hospitality operations.
Operators can create, test, and run AI agents on Conduit's harness purpose built for hospitality. On-brand agents handles the full guest journey, converting inquiries into bookings and driving upsell revenue, then runs internal operations and surfaces insights for leadership. All connected to the systems operators already use.
Read more
Trusted by over 1000+ global hospitality brands across 120+ countries.
Founders
- Cole RubinFounder/CEO
- Punn KamFounder/CTO
Launches and news
- Conduit: Conversational AI agents for housing and hospitalityAI agents that transform conversations into a source of conversions, revenue, and cost savings—without compromising on high-quality support.
- 🏠 HostAI - The operating system for vacation rentalsWe provide an all-in-one platform that helps vacation rental managers deliver 5-star guest experiences at scale.
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- 1
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