Clad Labs

AI support done right

1.5Score#884 of 999 agents#35 of 35 in Customer support agent

Why it ranks #884

Clad Labs, an AI customer support agent from YC F25, ranks #884 of 999 AI agents and #35 of 35 in Customer support agent, with a score of 1.5 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 0 × 30% 0.0
Scale 1 × 30% 0.3
Momentum 0 × 25% 0.0
Autonomy 8 × 15% 1.2
= 1.5

Proof
Do customers use it? 30% of the score
0
No public claims of customers or revenue yet.
Not found: revenue or growth (+4), named customers (+3), a customer result (+2), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
1
2 people.
- +1
  2 people on its YC page2 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
0
Nothing new in the last 6 months.
Not found: launch YC post in the last 6 months (+3), open roles on YC (+2), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Fall 2025) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
8
Autonomous worker: completes whole tasks; people handle exceptions.
- +8
  Level 3 of 4: Autonomous workerCompletes whole tasks; people handle exceptions.
What the model read
- Acts in other systems: 65% likely
- Finishes whole tasks: 55% likely
- Calls itself an agent: 89% likely
Level 3: Completes whole tasks; people handle exceptions.

About Clad Labs

Clad turns Slack, Teams, and email into one organized support queue. Agents investigate and resolve hard tickets the way a dedicated hire would, and every resolved conversation becomes knowledge, written up automatically.