Parahelp

Build an AI support agent that securely uses all your tools

3.9Score#172 of 999 agents#16 of 35 in Customer support agent

Why it ranks #172

Parahelp, an AI customer support agent from YC S24, ranks #172 of 999 AI agents and #16 of 35 in Customer support agent, with a score of 3.9 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 5 × 30% 1.5
Scale 4 × 30% 1.2
Momentum 0 × 25% 0.0
Autonomy 8 × 15% 1.2
= 3.9

Proof
Do customers use it? 30% of the score
5
Claims named customers and a customer result.
- +3
  Named customers
  “We're already helping leading CX teams at Captions and Perplexity.”
  Launch YC post · 29 Aug 2024
- +2
  A customer result
  “Together with Captions, we’ve created a case study about how Parahelp was resolving 46% of all their support tickets within 7 days of implementation.”
  Launch YC post · 29 Aug 2024
Not found: revenue or growth (+4), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
4
11 people.
- +4
  11 people on its YC page10 to 19 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
0
Nothing new in the last 6 months.
Not found: launch YC post in the last 6 months (+3), open roles on YC (+2), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Summer 2024) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
8
Autonomous worker: completes whole tasks; people handle exceptions.
- +8
  Level 3 of 4: Autonomous workerCompletes whole tasks; people handle exceptions.
What the model read
- Acts in other systems: 92% likely
- Finishes whole tasks: 88% likely
- Calls itself an agent: 95% likely
Level 3: Completes whole tasks; people handle exceptions.

About Parahelp

Build and run an AI support agent that resolves even your most complex tickets end-to-end.

If a tool has an API, you can securely connect it to your agent - just by chatting with Parahelp. For example, you can connect Stripe so your agent can resolve billing questions and refund requests.