Fini

Fini | Automate 80% of enterprise support with AI agents

3.6Score#211 of 999 agents#19 of 35 in Customer support agent

Why it ranks #211

Fini, an AI customer support agent from YC S22, ranks #211 of 999 AI agents and #19 of 35 in Customer support agent, with a score of 3.6 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 4 × 30% 1.2
Scale 4 × 30% 1.2
Momentum 0 × 25% 0.0
Autonomy 8 × 15% 1.2
= 3.6

Proof
Do customers use it? 30% of the score
4
Claims a customer result and work done at scale.
- +2
  A customer result
  “Enterprises like Bitdefender and Training Peaks use Fini to slash support costs by 50% while boosting CSAT by 10%.”
  YC page
- +2
  Work done at scale
  “Proven Scale: We already resolve over 1 million tickets monthly for customers like the US Chamber of Commerce Foundation, Atlas, Found, and Bitdefender.”
  Launch YC post · 20 Jan 2026
Not found: revenue or growth (+4), named customers (+3), a customer count (+2)
Scale
Is there a real company behind it? 30% of the score
4
14 people.
- +4
  14 people on its YC page10 to 19 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
0
Nothing new in the last 6 months.
Not found: launch YC post in the last 6 months (+3), open roles on YC (+2), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Summer 2022) (+1)
Autonomy
How much of the job does it do on its own? 15% of the score
8
Autonomous worker: completes whole tasks; people handle exceptions.
- +8
  Level 3 of 4: Autonomous workerCompletes whole tasks; people handle exceptions.
What the model read
- Acts in other systems: 93% likely
- Finishes whole tasks: 78% likely
- Calls itself an agent: 98% likely
Level 3: Completes whole tasks; people handle exceptions.

About Fini

Fini builds AI agents that autonomously resolve up to 80% of customer support tickets for enterprises specially in Fintech, E-commerce, Gaming and Fitness tech.

Our agents understand complex workflows, take real actions (like refunds or KYC checks), and improve in real-time. Built on a proprietary knowledge engine, our agents deliver 98%+ accuracy and integrate deeply with tools like Zendesk, Salesforce, and internal APIs.

Enterprises like Bitdefender and Training Peaks use Fini to slash support costs by 50% while boosting CSAT by 10%.