Cignara

AI Customer Support for Fortune 500-scale enterprises

4.2Score#140 of 999 agents#14 of 35 in Customer support agent

Why it ranks #140

Cignara, an AI customer support agent from YC Sp26, ranks #140 of 999 AI agents and #14 of 35 in Customer support agent, with a score of 4.2 of 10. Data as of 3 Oct 2026.

The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·

Proof 3 × 30% 0.9
Scale 2 × 30% 0.6
Momentum 6 × 25% 1.5
Autonomy 8 × 15% 1.2
= 4.2

Proof
Do customers use it? 30% of the score
3
Claims named customers.
- +3
  Named customers
  “Founded by two-time YC founder Nalin Gupta, Cignara is trusted by Fortune 500 companies like LG to modernize customer interactions at scale.”
  Launch YC post · 28 May 2026 · 2 claims
Not found: revenue or growth (+4), a customer result (+2), a customer count (+2), work done at scale (+2)
Scale
Is there a real company behind it? 30% of the score
2
4 people.
- +2
  4 people on its YC page3 or 4 people
Not found: funding round in its news (+3)
Momentum
Is it shipping and growing now? 25% of the score
6
Shows a recent launch, a new claim and a new batch.
- +3
  Launched in the last 6 monthsCignara - AI agents to automate B2C sales & customer supportLaunch YC post · 28 May 2026
- +2
  A new traction claim
  “Founded by two-time YC founder Nalin Gupta, Cignara is trusted by Fortune 500 companies like LG to modernize customer interactions at scale.”
  Launch YC post · 28 May 2026
- +1
  New: YC Spring 2026
Not found: open roles on YC (+2), funding news in the last year (+2)
Autonomy
How much of the job does it do on its own? 15% of the score
8
Autonomous worker: completes whole tasks; people handle exceptions.
- +8
  Level 3 of 4: Autonomous workerCompletes whole tasks; people handle exceptions.
What the model read
- Acts in other systems: 89% likely
- Finishes whole tasks: 71% likely
- Calls itself an agent: 99% likely
Level 3: Completes whole tasks; people handle exceptions.

About Cignara

Cignara automates the entire revenue cycle - sales and support - across voice and chat - for Fortune 500-scale companies. Companies like LG love us because of our ability to take personalized, agentic actions within their legacy IT systems, in a way that actively drives revenue increases (not just delivers CSAT).