Top AI IT help desk agents
The top AI IT help desk agents on The Agent Benchmark are Modern (2.5 of 10), Aglide (2.3) and AccessOwl (2.1), of 4 ranked. Data as of 3 Oct 2026.
An AI IT help desk resolves employees' IT requests, for example access requests, password resets, device setup, and software provisioning.
- Ranked agents
- 4
- in Software
- Median score
- 2.2
- of 10
- From YC
- 4
- none from outside YC
Ranked IT help desk agents
All 4, best score first. The score adds public proof, scale, momentum and autonomy; it is not a hands-on test. How scoring works
- 1
ModernSp26Modern - the ServiceNow killerProof0Scale1Momentum4Autonomy8Score2.5 - 2
AglideS23Connect every disconnected app to your SSO.Proof0Scale3Momentum2Autonomy6Score2.3 - 3
AccessOwlS22Managing your Employees' Access to SaaSProof0Scale4Momentum0Autonomy6Score2.1 - 4
RisottoW24Risotto auto-solves IT support requests using AIProof0Scale2Momentum0Autonomy6Score1.5
Can agents do this job?
Some tasksin devops, sre, and it operations
Public benchmarks cover 21% of the work in this job family (5 benchmarks). About the job, not one agent.
Source: Can Agents Work?
Data as of 3 Oct 2026. The score uses public evidence only. Read the methodology · Missing an agent? Submit it