Risotto
Risotto auto-solves IT support requests using AI
Why it ranks #864
Risotto, an AI IT help desk from YC W24, ranks #864 of 999 AI agents and #4 of 4 in IT help desk, with a score of 1.5 of 10. Data as of .
The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·
- Proof 0 × 30% 0.0
- Scale 2 × 30% 0.6
- Momentum 0 × 25% 0.0
- Autonomy 6 × 15% 0.9
- = 1.5
- 0
Proof
Do customers use it? 30% of the score
No public claims of customers or revenue yet.
Not found: revenue or growth (+4), named customers (+3), a customer result (+2), a customer count (+2), work done at scale (+2)
- 2
Scale
Is there a real company behind it? 30% of the score
3 people.
- +23 people on its YC page3 or 4 people
Not found: funding round in its news (+3)
- +2
- 0
Momentum
Is it shipping and growing now? 25% of the score
Nothing new in the last 6 months.
Not found: launch YC post in the last 6 months (+3), open roles on YC (+2), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Winter 2024) (+1)
- 6
Autonomy
How much of the job does it do on its own? 15% of the score
Supervised agent: takes actions in other systems; a person approves key steps.
- +6Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 89% likely
- Finishes whole tasks: 63% likely
- Calls itself an agent: 5% likely
Level 2: Takes actions in other systems; a person approves key steps.
- +6
About Risotto
Want to apply AI to your IT Helpdesk queue? Risotto helps you grant software access, limit access/permission grants by time, serve knowledge, and get approvals from people like managers. All using natural language directly in chat (AKA "ChatOps")
IT teams spend too much time manually provisioning software and answering the same question repeatedly. We help them improve resolution times, reduce SaaS spend, and enhance security with 24/7 automated software access and IT support. Check us out at: https://www.tryrisotto.com
Founders
- Aron SolbergFounder
- Alex ConferFounder
- Chris PaulFounder
Launches and news
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AglideIT help deskS23Connect every disconnected app to your SSO.Proof0Scale3Momentum2Autonomy6Score2.3 - 3
AccessOwlIT help deskS22Managing your Employees' Access to SaaSProof0Scale4Momentum0Autonomy6Score2.1 - 4RisottoIT help deskW24Risotto auto-solves IT support requests using AIProof0Scale2Momentum0Autonomy6Score1.5