
careCycle
Voice AI teams for medicare agencies.
Why it ranks #536
careCycle, an AI insurance broker from YC W25, ranks #536 of 999 AI agents and #8 of 15 in Insurance broker, with a score of 2.4 of 10. Data as of .
The score adds four parts, each 0 to 10, by weight. Every point comes from public evidence. How scoring works ·
- Proof 2 × 30% 0.6
- Scale 3 × 30% 0.9
- Momentum 0 × 25% 0.0
- Autonomy 6 × 15% 0.9
- = 2.4
- 2
Proof
Do customers use it? 30% of the score
Claims a customer result.
- +2A customer result
“This approach helped a leading FMO write over $2M in renewals during AEP 2024 while reducing agent talk time by 20% per sale.”
YC page · 3 claims
Not found: revenue or growth (+4), named customers (+3), a customer count (+2), work done at scale (+2)
- +2
- 3
Scale
Is there a real company behind it? 30% of the score
5 people.
- +35 people on its YC page5 to 9 people
Not found: funding round in its news (+3)
- +3
- 0
Momentum
Is it shipping and growing now? 25% of the score
Nothing new in the last 6 months.
Not found: launch YC post in the last 6 months (+3), open roles on YC (+2), new traction claim in the last 6 months (+2), funding news in the last year (+2), a batch in the last year (it is YC Winter 2025) (+1)
- 6
Autonomy
How much of the job does it do on its own? 15% of the score
Supervised agent: takes actions in other systems; a person approves key steps.
- +6Level 2 of 4: Supervised agentTakes actions in other systems; a person approves key steps.
What the model read
- Acts in other systems: 93% likely
- Finishes whole tasks: 17% likely
- Calls itself an agent: 97% likely
Level 2: Takes actions in other systems; a person approves key steps.
- +6
About careCycle
careCycle is an AI workforce for medicare agencies and FMOs - helping leading agencies achieve 5x higher conversions, 37% better retention, and saving thousands of agent hours.
We're transforming how Medicare agencies handle member relationships with teams of voice AI agents. We're solving the industry's biggest challenge: 50% annual member churn caused by poor post-enrollment engagement.
Read more
Our multi-agent AI teams work together to handle the entire customer journey - from initial contact through enrollment and ongoing care. When a lead comes in after hours, one AI agent answers and schedules a callback, another calls at the perfect time, a third captures qualifying information, and a fourth handles the warm transfer to a licensed agent. This approach helped a leading FMO write over $2M in renewals during AEP 2024 while reducing agent talk time by 20% per sale.
We've pioneered a purpose-built solution for Medicare's unique compliance requirements. Unlike generic AI platforms, our system features built-in HIPAA/CMS compliance, real-time data structuring, and seamless CRM integration. This enables agencies of all sizes to deliver enterprise-grade member care without massive infrastructure investments.
Early metrics show the power of our approach:
- 5x increase in after-hours conversion rates
- 37% improvement in 90-day retention
- 3,000+ agent hours saved in a single AEP
- $2M+ in additional renewals during AEP 2024
The Medicare Advantage market represents a massive opportunity, with over $360B in annual premiums and growing 10% year over year. By solving the member retention challenge, we're positioning ourselves to capture significant value by transforming the member care experience for beneficiaries.
Founders
- Alex DoonancoFounder/CEO
- Evan RoubekasFounder/CTO
Launches and news
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